Shoshone-Bannock Hotel and Event Center Concerts

Rooms were clean, beds were comfortable. A hotel can be fancy or not, but it's the comfort of the beds on how I rate the hotels. Shoshone - Bannock Hotel was very comfortable. Especially if you have trouble sleeping with a disability. I have one and I slept soundly. I would recommend this Hotel to any traveller needing a break from the road. Also, their restaurant by the hotel guest services is highly recommended as well. The best prime rib sandwich I ever had! 💗

There is not really any good things to say about this place. My girlfriend and I checked in on Saturday (July 29th) When we arrived the customer service was great. After we had got back up to the room after being down at the casino and stopping at the restaurant in between the hotel and casino, we had noticed that there was old dried up blood on the comforter on the bed. My girlfriend went down to the front desk and was told there’s nothing they could do about it, they had said they didn’t have any extras, couldn’t get in the back room to get any and couldn’t move us rooms due to the hotel being fully booked. Would not recommend this place unless you are willing to sleep in another persons blood.😳😳

Absolutely the worst experience I've had in a long time! I extended my stay came back to my room later in the day to find all my stuff was taken by housekeeping. No one could do anything at night when I did discover this, had to wait till morning to find my stuff. In the morning they did recover some of my things that the housekeeping took but I was still missing a phone charger, food items, and my shower supplies. No apologies given no one could do anything said the manager was on vacation and basically no one of authority could be reached. I asked for compensation like another room for the night or something but was told they couldn't authorize anything best they could do was give me a couple buffet vouchers and a discount on next room. The whole thing was just unprofessional and unacceptable cont believe they operate like this. I pay for a additional night and get my things taken by them with no effort to fix my inconveniences and the issue they made. I don't know if I would stay here again after this experience, the rooms are nice but this whole situation left a bad taste in my mouth.

Just saw a concert here recently. Mostly a nice facility. A couple criticisms: 1 - Vaping/smoking is allowed here, shockingly. As a result, there was a constant haze of disgusting, fruity scented, oily (they put harmful chemicals in your vapes, midwits) vape smoke that we had to deal with. Even though this is an outdoor facility, vapes should be disallowed. Very unhealthy; I still have respiratory issues from breathing this garbage. 2 - Sound system was a bit too loud. No, I'm not an old geezer who hates rock. There's a big difference between just blaring music vs audo quality. Please look into improving audio quality without having to blare extra decibels to compensate.

The last several times it's been very very tight. I don't expect to win every time but I do expect to be able to play for a couple minutes before my five bucks is gone. I go there at least two or 3 times a month and they still don't give you the monthly five bucks which I think is real cheap. They do still have a few of the older games left which I like. The people are nice and the place is clean the cafe is pretty good. I do enjoy Thursdays for senior day because they have the drawing and the 20% discount at the cafe. They just need to loosen up a little bit.